FAQS

1.What is the minimum order quantity at BigKvape.com?

Our minimum order quantity starts from 50 pcs, making BigKvape.com suitable for small vape retailers, resellers, and test-order buyers in Europe. You can start with a small batch before placing larger wholesale orders. This helps reduce stock pressure while still giving you access to wholesale pricing.

2.Do you support small vape wholesale orders?

Yes. BigKvape.com focuses on small-batch vape wholesale, especially for buyers who want to order 50 pcs, 100 pcs, or mixed models. This is ideal for retailers who want to test new products, reduce inventory risk, or keep a flexible product range for local customers.

3.Do you have stock in Europe?

Yes. We offer selected EU warehouse stock for faster delivery to European buyers. Available models and flavors may change regularly because hot-selling products move quickly. We recommend contacting us for the latest stock list before ordering.

4.Can you ship from Shenzhen if the product is not in the EU warehouse?

Yes. If the product is not available in our EU warehouse, we can arrange direct shipping from Shenzhen. Shenzhen shipping usually offers a wider selection of brands, models, puff counts, and flavors. For many orders, shipping from Shenzhen can also be more cost-effective than EU warehouse stock, especially when buyers are ordering larger quantities or looking for more product options. Before confirming the order, we will check the best available shipping option based on your country, quantity, and selected products.

5.How long does delivery usually take?

Delivery time depends on the stock location and destination country. For EU warehouse stock, delivery usually takes around 2-5 business days after shipment is arranged. This is the best option for buyers who need faster delivery and quick local resale. For Shenzhen warehouse shipments, delivery usually takes around 7-10 business days under normal conditions. If the parcel is selected for customs inspection or there is a logistics delay, delivery may take longer. We will keep customers updated with tracking information and shipping progress, so you can follow the delivery status after the order is shipped.

6.Which European countries do you ship to?

We support vape wholesale buyers in many European countries, including Germany, the Netherlands, France, Italy, Spain, Belgium, Poland, Czech Republic, Austria, and other EU markets. Please contact us to confirm shipping availability for your country before placing an order.

7.Can I mix different vape brands and models in one order?

Yes, mixed orders are available, but the rules depend on the stock location. For EU warehouse stock, products from the same warehouse can usually be mixed by brand, model, and flavor. This is helpful for small retailers who want to test different products without ordering too much of one single item. For Shenzhen warehouse orders, the usual minimum order quantity is 50 pcs per brand. You can choose different models or flavors under the same brand based on available stock, but cross-brand mixing may depend on supplier and stock conditions.

8.What vape brands do you supply?

We supply popular disposable vape brands and models, including VOZOL, FUMOT, WASPE, JNR, OKSO, AIVIOU, VASPE, SHEESHA, and other hot-selling vape products. Stock availability may vary by time, warehouse, and market demand.

9.Do you update your vape stock list regularly?

Yes. Vape stock changes quickly, especially popular models and flavors. We update available stock regularly and can send buyers the latest product list, prices, and flavor availability through WhatsApp.

10.Are your products suitable for resale?

Yes. Our products are mainly supplied to vape shops, online resellers, small wholesalers, and local distributors. Buyers can choose small quantities first and reorder based on local customer demand.

11.Can I get wholesale prices for 50 pcs?

Yes. BigKvape.com is built for small wholesale orders, so 50 pcs orders can still receive wholesale pricing. Larger orders may qualify for better unit prices depending on brand, model, stock location, and destination country.

12.Do you offer better prices for larger quantities?

Yes. Prices can be adjusted based on order quantity, product model, stock location, and shipping destination. For 100 pcs, 200 pcs, or larger bulk orders, please contact us for a custom quote.

13.How can I get the latest price list?

You can contact us through WhatsApp to request the latest wholesale vape price list. Please tell us your target country, preferred brands, quantity, and whether you need EU warehouse stock or Shenzhen shipping. This helps us send a more accurate quote.

14.Are your products original and authentic?

Yes. We ensure that every product we supply is original and authentic. BigKvape.com works with trusted supply channels to provide genuine disposable vape products for wholesale buyers. Before shipment, customers can request product photos, packaging pictures, flavor lists, or stock confirmation when available. We aim to help buyers purchase with confidence and reduce the risk of unreliable stock sources.

15.Can you send product photos or videos before shipment?

Yes. We can provide product photos, flavor lists, package images, or warehouse stock pictures when available. This helps buyers confirm the product before payment and shipment.

16.Can I choose specific flavors?

Yes. You can choose specific flavors based on current stock availability. Usually, the minimum quantity for one flavor is 10 pcs. For example, if you order 50 pcs of one model, you may be able to choose several flavors with at least 10 pcs per flavor, depending on available stock. Some hot-selling flavors may sell out quickly, so we recommend confirming the latest flavor list with us before placing your order.

17.What if some flavors are out of stock?

If certain flavors are out of stock, we can suggest similar flavors or alternative models. We always confirm available options with buyers before arranging the order.

18.Do you support fast delivery for urgent orders?

For urgent orders, we recommend choosing EU warehouse stock when available. EU stock is usually better for buyers who need faster local delivery and quicker resale turnover.

19.Do you provide DDP shipping?

Yes. For shipments from our Shenzhen warehouse, we can provide DDP shipping to many European destinations. In addition to DDP shipping, we also purchase customs clearance insurance for Shenzhen warehouse shipments to help ensure the goods pass customs more safely. This gives buyers extra protection and reduces the risk during international transportation. Shipping availability may vary by country, product type, quantity, and current logistics conditions. We will confirm the available shipping route, delivery time, and cost before you place the order.

20.Are customs and import duties included?

This depends on the shipping method. Some routes may include customs handling, while others may not. We will explain the available shipping options clearly before you confirm the order, including whether duties and customs handling are included.

21.What payment methods do you accept?

Payment methods may include bank transfer and other agreed payment options. Available methods can depend on order amount, buyer location, and current payment channel availability. Please contact us to confirm the payment method for your order.

22.Can new buyers place a small test order first?

Yes. Many new customers start with a small order to test product quality, delivery time, and local market feedback. A 50 pcs MOQ makes it easier to start without taking high inventory risk.

23.Do you help buyers choose products for their market?

Yes. If you are unsure which products to buy, tell us your target market, budget, and preferred puff count. We can suggest suitable models based on stock, price range, current demand, and shipping options.

24.Which products are better for small vape shops?

Small vape shops often prefer mixed models with popular puff counts, attractive packaging, stable flavors, and fast restock options. Products with flexible MOQ, fast shipping, and good customer feedback are usually better for small retailers.

25.Can I order high-puff disposable vapes?

Yes. We supply many high-puff disposable vape models, including 12000, 15000, 18000, 20000, 40000, 45000, 50000 puffs and other popular options, depending on stock availability.

26.Do you offer OEM or private label service?

For larger buyers, OEM or private label service may be available. If you need custom packaging, logo printing, or private label vape products, please contact us with your quantity and design requirements.

27.How do I place an order?

You can contact us on WhatsApp, send your preferred products and quantity, confirm stock and price, then complete payment after order details are confirmed. We will arrange shipment after payment is received and provide tracking information when available.

28.Can I reorder the same products later?

Yes. Reorders are welcome. Since vape stock changes quickly, we recommend confirming availability before each reorder, especially for popular flavors and limited-stock models.

29.What should I do if I receive damaged products?

Please contact us as soon as possible with photos or videos of the damaged items and packaging. We will check the situation and provide a suitable solution based on the order details.

30.Why choose BigKvape.com for vape wholesale?

BigKvape.com supports small European vape buyers with 50 pcs MOQ, EU warehouse stock, Shenzhen direct shipping, mixed-brand orders, flexible wholesale pricing, DDP shipping options, customs clearance insurance for Shenzhen shipments, and fast WhatsApp support. We help small retailers source popular disposable vapes with lower inventory pressure and more product flexibility.